Delivery Information

1. New Zealand Shipping

New Zealand orders are processed for delivery within 1-3 days, we aim for dispatch the next working day following an order being placed.

We use a variety of carriers for orders.

Delivery targets are overnight for North Island and 1-3 days for South Island.

Rural delivery add 1-3 days.

For heavy orders the delivery target is 1-3 working days.

2. Australia Shipping

Courier Service: DHL/DHL Express/Australian Post

Estimated Delivery: 1-5 working days

 2.3. Additional Fees

At the unlikely event, we may require you to pay shipping fees should you have provided us an address that does not accurately charge you the correct shipping fee. Should this occur, we may place your order on hold and will contact you (via phone/email) to let you know.

3. Rest of the world

Courier Service: DHL

Estimated Delivery: 2-10 working days

If your parcel has been returned back to us if it could not be delivered, we will contact you via email to advise you. Should we deem that your parcel could not be delivered in this case, we will cancel your order and process a refund. We will not refund the cost of shipping and will deduct any extra cost of the parcel being returned back to us from your purchase price.